RISK MANAGEMENT

STEP 1: Identify Perceived Risks

The first step is to identify what you think could be some risk areas for your agency. Referring back to the previous content under What is risk: "What is risk management" and "Risk Identification: What are the risks?" can be helpful in deciding potential risks for your agency.

Please identify with a checkmark what you perceive as risk areas for your agency. (check all that apply)

	Human resources: job descriptions; staff qualifications; criminal record checks; training, supervision
	Monitoring of matches: assessment of workloads and performance
	Financial sustainability: diversity of revenue streams; approvals for cost effectiveness; financial reserves
	Financial management: internal controls for all transactions; internal auditing system
	Liability: adequate insurance (general; professional; directors and officers; secual abuse; accidents)
	Agency practices: compatibility of programs and practices with recognized standards
	Record keeping data management: client records; documentation; storage of key information
	Communications: issue, conflict & dispute resolution; contact numbers if a crisis; media spokesperson
	Disaster preparedness: crisis management policies and training
	Facilities: accessibility; privacy for confidentiality; maintenance and replacement plans; insurance
	Safety: policies and procedures to protect client and staff safety; staff trained on implementation
	Legal status: meeting government regulations for management and use of public resources
	Reputation/credibility: relevancy of programs to changing external environment
	Other: (specifics)